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  OUR CUSTOMERS SPEAK
Here are some feedback provided to us by our valued customers who have travelled with us. Just have a look at them to see that what do they feel about Air Tours, it's tour planning and services before and after tours.
Just click on customer name to read what they tell about us.
  Pearls of Europe - June 2011
We had a wonderful time. It was very well planned. Our tour guide was very very helpful. Instead of starting in early morning it will help if you start the tour 9 A.M. stopping at swaminarayan mandir is not necessary. It really wasn’t good idea you can use that time to see something else. Food was not good. You can only eat Punjabi food for day 1 or 2. Hotel in Switzerland could be better. Its Very far from Zurich. Which was not convenient. It cost extra money to go to airport when people we in the coach all day. They should be tried to clean even in the rest room. Indian people do not keep clean may be you can address this.
Ashvani & Nru Bhatt
  Europe in your pocket - June 2011
Overall we had a wonderfultrip. We have recommended to our friends. We liked our tour guide Mr. Ramakanth very much. He is calm, always with a smile , accomidating and a wonderful person. Our bus driver Mr.William could have been co-operative. It is very important to have a flexible driver who should realize the folks in the bus are having one time vacation of their life and have invested time, energy and moneyin making the trip. I do understand that it is not easy to be driving around whole day.
We immensely enjoyed the food although some were not as good. It is still nice to have hot food served rather than us go look for food. Also, rice was soaked and not well cooked in Venice on the way back. More green veggies could be included. Veggie burger at the black forest was excellent.
I am not sure we need the temple visit other than a prayer on the first day as this time could be used for London Eye. The overnight cruise boat was absolutely fabulous. We have taken couple of cruises and this was the best in terms of the room. It was anew ship.
I think Verona could be cutand spend more time in Rome. Going inside colosseum is very important. We did pay and go in the arena in Verona.
Vatican was a rush, one place that I think we need to spend more time inside. If pope comes on Wed andthey do not let us in the morning the whole trip need to planned so we can see Vatican well.
Lots of places were covered well and the bus was very comfortable. The hotel we stay in London and Paris should be known ahead of time. This is important for planning reason. TheThistle Hotel in London is not a great hotel. It will be good to go with another one. Also, at the cottage in Pisa could not go in the shower stand-very small. Pl check on the shower stands so people are able to shower. Most of them the bathroom was good. The travel agency in USA could be more informative and send iternary well ahead of time. Also, advise people to take currency from here - Euros.
Overall we had excellent trip and wonderful memories. We miss Mr. Ramakanth and the rest of the tourists. This trip will stay with us for our lives.
Radha Soundarrajan
  Europe in your pocket - June 2011
 
Service provided on the tour was excellent.The rate of the hotel was also excellent. The meals provided on the tour was good.The tour Escorts are excellent. Overall the trip was good and definately we recommended your company to others because of our satisfaction with your service.
Sukumar and Mayuri Patel
 
  South America - May 2011
 
The tour guides at Manaus, Rio, Igausu falls were excellent. Overall, the trip was good and would recommend your services to other.
Chatur Patel
  Europe in Your Pocket June 2011
 
We truly enjoyed the hospitality of your tour partner Air tours. Everything was so meticulously planned and we never had any reason to complain. When I booked for the travel, I was very skeptical about Indian managed Tours. I was prepared to take shocks but to our surprise this was very well managed and I am sure I will come back for more such trips. Thanks to our tour manager Jagdish Bhatt. He was very patient and took enough care for all of us. You rightly chose the partner to keep up the name of Patel Bros.
Venkat/Madhavi/Sravanti Uppaluri
 
  Europe Tour 2011
It was a pleasure trip and was very successful from our side. Air tours did a splendid Job in keeping up with the Vacation spirits. We really appreciate all the efforts from the Air tours team to make this tour a Grand success for us. As always everything depends upon the tour manager how he manages the tour. Jagdish did a very good job in keeping everything in time and with his vast experience the information that he shared with us was good. If there is any "Best Employee Award" for the month that needs to be awarded it should go to him . He took utmost care of everyone and make sure that everyone has their Breakfast, lunch and dinner during the entire trip. Our children after returning from the TRIP still mention about the "TOUR UNCLE", and how they "MISS" him. The INDIAN food server in the entire trip was good. Care was taken not to repeat the menu again. The GALA PARTY was really a GALA event, where in all the members of the group had a good time.
Tanikella Family
  Roger and Nita Bodiwala
 
We, Roger and my Wife Nita Bodiwala just returned from the European Splendors trip on August 17, 2010 and want to take a moment to thank your company and your professional staff for making it such a worthwhile experience. I know you spent many months planning the event—and it showed. I especially liked your selection of hotels and Restaurants.
We had wonderful time on this trip. We want you to know that we are very pleased with the quality of service and our manager. I remember we had an issue with our coach and how easily he managed to keep everyone claimed. I would not have his job. He was excellent organizer and great communicator. He is an Asset to your company.
We want you to know that we are very pleased with the quality of services provided. We sincerely appreciate it.
My special thanks to Mr. Sing for the wonderful job you did. It is a joy for me and my wife to have such dedicated and talented Guide. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
Congratulations on a job well done!
Ps: Mr. Sign hope we will meet again. I am planning a trip to Singapore/ Malaysia next year (2011).
  Keerti and Hansa Shah Ravindra and Pallavi Kobawala
The We on behalf of our group of 21 people would like to thank you for providing excellent service for our cruise to Alaska. For most of the people it was first cruise and and we did not have any idea to what to expect in the cruise but our trip was very excellent, cruise service was very good. quality of accommodation, service provided by all staff was very good, food quality and choices were very good. There was always choice of food for us to choose from. Overall our experience was very good and Norwegian Star cruise liner provided very good service to us.
We had made few suggestion to provide Jain food and they tried their best to provide Jain food as some of our group members were from India so they had to have Jain food. Overall we were all happy with the food service. Thanks for providing good entertainment by group from India. After all main programs provided by Cruise was over, There was special programs provided for Musti tour by group from India. Entertainment was good and everyday it was different sort of entertainment. .
We want you to know that we are very pleased with the quality of services provided. We sincerely appreciate it.
My special thanks to Mr. Sing for the wonderful job you did. It is a joy for me and my wife to have such dedicated and talented Guide.
We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
  Mr. Vijay & Mr. Prem Kalra
The Masti Cruise organized by you and your associates ( Ritu, Nitu) to Alaska was fantastic. The entertainment organized by Kaushal Acharya and MC-Malika was superb. They did a beautiful job and deserve lots of love and good wishes. The singers-Kavita, Abhijit ,Savan and entertainer Raj Roshan were great. My salute to supporting orchestra-superb. Rest of staff, whom I may have forgotten deserve our thanks.
The food was also great, though little on spicy side for older generation.
You and your family deserve our sincere thanks as you took time and effort to put together this Journey. I know it  requires lot of planning and cost for organizing. Now you got the feel of it, best wishes in such endeavour in near future.
 
  Mr. Indraneil Biswas, Mrs. Surlekha Bhonsle, Mrs. & Mr. Kootharrajan Kamaraj
 
We had a fabulous time on our ‘Splendours of Europe” tour. The itinerary was very well designed and ensured that we got to see some of the best places in Europe and got maximum value for our money. The hotels chosen were very comfortable and centrally located. The choice of restaurants too was excellent and we had some of the best Indian food. Also worth mentioning is the efforts put in by our Tour Manager, Mr. Naozer Nariman who with his vast experience and knowledge conducted the tour with great professionalism and made our holiday even more enjoyable. We shall henceforth travel only with Air Tours Holidays and also recommend all our friends and relatives to travel with Air Tours Holidays.
  Mrs. & Mr. Champalal Gupta, Mrs. & Mr. Karm Ganatra
Our tour to Europe with Air Tours Holidays was our best till now and is engraved in our memory. Excellent quality hotels, thoughtfully designed itinerary, delicious Indian food, maximum sightseeing ensured that we got a complete value for our money. The tour was flawless with everything taken care of. Our special thanks to our Tour Manager Mr. Vinay Vinekar, who played a key role in making our tour a great success. His knowledge, professionalism and dedication towards his job is worth a mention. Thank you Air Tours Holidays for one of the best holidays and we look forward to many more Air Tours Holidays.
 
  Mr. Biren Patel
 
It was a great experience to travel to Egypt & Jordan. Our Tour Manager
Mr. Rohit Naidu was excellent. He did a wonderful job of ensuring that our holiday is one of the most memorable experiences of our life time.All the services were excellent and the entire planning and implementation was immaculate. Air Tours Holidays deserve kudos for organizing this trip.
  Mrs. & Mr. Nitinchandra Pandya, Mrs. & Mr. Kantilal Patel Mrs. & Mr. Bhasker Desai
  Mrs. & Mr. Navin Dave
We are glad that we took the China tour through Air Tour Holidays. Everything was well planned and we enjoyed every moment of the tour. In future, we have decided to get all our travel requirements arranged from your company and will not hesitate to recommend even to our friends and relatives. Also, worth mentioning is our Tour Manager, Ms. Mayuri Prajapati, who did a splendid job of conducting the tour ensuring that the smallest of details were well taken care of. She even carried Indian masalas with her so that we get good Indian meals on the cruise, where Indian meals are normally not available. Hats off to Air Tours Holidays for their planning par excellence.
 
  Mrs. & Mr. Ramanbhai Patel, Mr. Yatish Hira & Family, Mrs. & Mr. Rameshbhai Patel,
Mrs. & Mr. Chetankumar Patel, Mrs. & Mr. Navinbhai Patel, Mr. Hasu Patel & Family,
Mr. Prakash Jariwala & Family, Mr. Hiteshkumar Patel & Family,
 
Our tour to Australia and New Zealand with Air Tours – Air Tour Holidays was fabulous. The itinerary was well planned and we got to see all the beautiful places at leisure. The hotels were of very good quality and th e food at Indian restaurants was excellent. Also worth mentioning is the effort taken by our Tour Manager, Ms. Mayuri Prajapati to ensure that everything happened on time and in the smoothest way possible. She conducted the tour with utmost professionalism and dedication. She was there to guide us with her immense knowledge and experience and ensured all our needs were taken care of. We shall henceforth not only travel with Air Tour Holidays, but also recommend all our friends and relatives to holiday with Air Tour Holidays.
  Dr. Utpal Parekh – the President of IAMA Ms. Surbhi Parekh, Dr. Veena Menda
Dr. Vijay Shah & Family, Drs. Ashwin Damania, Dr. Jacek Pieta & Family
We all had a blast on our Africa trip. It was the most exciting trip I ever had. Actually I always thought India provided my most exciting travel experiences till I went to Africa. A lot of credit also has to go to Air Tours and Air Tours Holidays for managing the tour so well. Though we had been on the trip for conference, it was ensured that we don’t miss out on anything worth seeing in Kenya and South Africa. The meals, hotels, transportation and the rest of the arrangements were all simply superb. Special thanks to Mr. Jagadish Bhat who was our escort. His attention to detail, knowledge, professionalism and dedication resulted in us having one of the best tours of our life. We look forward to many more Air Tours Holidays.
 
  Mrs. & Mr. Ishwarlal Patel, Mrs. & Mr. Bhulabhai Patel, Mrs. & Mr. Ramanbhai Patel, Mrs. & Mr. Hasmukhlal Patel, Mrs. & Mr. Harshadrai Naik, Mrs. & Mr. Ishwarlal Desai, Mrs. & Mr. Vipin Shah, Mrs. & Mr. Harshad Shah, Mrs. & Mr. Arun Asarawala, Mrs. & Mr. Kirit Talati
 
My family and I have been on a lot of group tours in the past, but none of them have been as enjoyable as the one that we took to Japan. Hong Kong, Macau and China with Air Tours Holidays. Well planned itinerary, excellent food, superior hotels and a complete value for money tour. Our tour managers, Mr. Zubin Elavia and Mr. Rakesh Shetty deserve a special mention. Their knowledge about the places we visited was excellent. With jewels like Mr. Shetty and Mr. Elavia, we are sure your company will never depreciate in the value. Hope to have all our future vacations with Air Tours Holidays.
  Mr. Bhailal Patel & Family
Well planned itinerary, excellent food, superior hotels, and a complete value for money tour. To sum it all up Air Tours Holidays is one of the most professional travel companies and we are glad that we dec ided to holiday with Air Tours Holidays. The trip was an event that we will treasure in our memories forever! our special thanks to our Tour Manager Mr. Zubin Elavia who conducted the tour with great professionalism. His knowledge on the places we visited was excellent and with his experience he ensured that we had a comfortable holiday. We visited the best places and that too in a relaxed manner. We wish Air Tours Holidays all the very best and look forward to travelling with your company once again.
 
  Africa Tour 2009
  Dr Utpal Parekh – the President of IAMA
  Miss Shobhana Kamdar
  Miss Nancy
  Asha Lata Marwaha
  Pieta Jacek, Erin, Sophi, Eva
  Mridula
  Dr. Utpal Parekh – the President of IAMA Ms. Surbhi Parekh, Dr. Veena Menda
 
  Australia Newzealand Tour
  Yatish - Kirti -Kevin -Hira
  Mrs. & Mr. Ramanbhai Patel, Mr. Yatish Hira & Family
  Manu & Chanchal Patel
     
     
     
     
 
  China Tour 2009
  K D Patel, PA, USA
  Mrs. & Mr. Nitinchandra Pandya, Mrs. & Mr. Kantilal Patel
  Mrs. & Mr. Ishwarlal Patel, Mrs. & Mr. Bhulabhai Patel
     
 Europe Tour 2011
  Tanikella Family
   
     
 
  Egypt Tour 2009
  Yogesh Trivedi
  Bharat & Vandana Mehta
  Mr. Biren Patel
     
     
 Europe in Your Pocket June 2011
  Venkat/Madhavi/Sravanti Uppaluri
  Sukumar and Mayuri Patel
  Radha Soundarrajan
 
 European Splendour 2009
  Mr. Indraneil Biswas, Mrs. Surlekha Bhonsle,
Mrs. & Mr. Kootharrajan Kamaraj
  Mrs. & Mr. Champalal Gupta, Mrs. & Mr. Karm Ganatra
     
 European Splendour 2010
  Mr.Roger and Nita Bodiwala
     
     
 
  Air Tours Holidays
  Mr. Bhailal Patel & Family
   
   
  South America - May 2011
  Chatur Patel
   
  Pearls of Europe June 2011
  Ashvani & Nru Bhatt
     
     
 
 Masti Cruise
  Mr. Vijay and Mr. Prem Kalra
  Keerti and Hansa Shah
     
   
 
 
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